RETURN OF GOODS UP TO 14 DAYS
(a). Return the products in person to the Online Store
(b). Or send it along with your order number to the address:
Free Star, Ostrowskiego 30 Street , 53-238 Wroclaw, Poland
(a). After receiving the returned products and after positive verification of their condition,
we will make a refund for your purchases.
The details of the return of goods process can be found in terms and conditions
(a). Fill in claim form
(b). Attach it together with the proof of purchase
(a). Deliver products personally to the Online Store
(b).Or send it along with the completed form and proof of purchase to the address:
Free Star, Ostrowskiego 30 Street, 53-238 Wroclaw, Poland
(a). We will inform you about the further processing of your complaint within 14 working days.
(b). Depending on the defect found, the goods will remain:
II. exchanged for a new
III. or we will reimburse you for the purchased goods
In exceptional cases, depending on the advertised product and its defects, the repair time may be extended to 90 working days.
The details of the complaint process can be found in terms ans conditions